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Documentation and product updates from C2IT Labs.

AI Is Changing Small Business. Are You Ready?

September 30, 2026

Artificial intelligence has gone from something that sounded like science fiction to something many of us use every day. You may already be using AI without even thinking about it. It’s helping write emails, answer questions, create images, analyze information, recommend products, and even improve the way businesses communicate with their customers. And while AI […]

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EHI Puerto Rico Case Study: Automating Vehicle Documentation Across an Active Rental Operation

September 29, 2026

4 locations. 20 cameras. More than 2.1 million SNAPs captured. For a rental car operation, every vehicle movement creates an opportunity—and sometimes a need—to document exactly what happened. What did the vehicle look like when it left? Was damage already present? Which vehicle passed through the gate? Who was driving? When did it happen? Where […]

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The Hidden Cost of Vehicle Condition Disputes

September 3, 2026

Every rental car company knows the scene: a customer returns a vehicle, an agent walks around it, and somewhere between “that scratch was already there” and “no, it wasn’t,” a dispute is born. It seems like a minor friction point: a disagreement resolved with a raised voice or a manager’s discount. But add up the […]

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Camera Diagnostics: A Complete Guide to Troubleshooting Capture Issues

April 10, 2026

SNAP logs capture events, image size, resolution, and duration for every camera. Diagnose slow captures, failed fetches, or poor image quality. Optional diagnostic overlays add timestamp and metadata to proxied images for visual verification. Use diagnostics to keep your cameras performing.

The post Camera Diagnostics: A Complete Guide to Troubleshooting Capture Issues first appeared on C2IT Labs.

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Multi-Tenant Site Management: A Complete Guide to Organizing Your Operations

April 10, 2026

SNAP is built for multi-site organizations. Manage organizations, sites, cameras, and users in a hierarchy. Add sites per organization, assign cameras to sites, and control user access. Org admins manage their org; sys admins manage the platform. Clear separation, scalable structure.

The post Multi-Tenant Site Management: A Complete Guide to Organizing Your Operations first appeared on C2IT Labs.

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Configurable Data Retention: A Complete Guide to Compliance and Cost Control

April 10, 2026

Stay compliant and control storage costs with SNAP's per-organization retention policy. Set how many years to keep snaps, and SNAP automatically deletes older data—including database records and Azure Blob Storage images. Sys admins receive summary emails after each cleanup run. One setting, automated execution, clear data lifecycle.

The post Configurable Data Retention: A Complete Guide to Compliance and Cost Control first appeared on C2IT Labs.

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Multi-Camera Provider Support: A Complete Guide to One Platform for All Your Cameras

April 10, 2026

Stop juggling multiple systems for different camera brands. SNAP supports Luminys, Unifi Protect, RTSP, URL-based cameras, and triggered (webhook) cameras in a single platform. Add cameras from any supported provider, configure them once, and capture vehicle images consistently—regardless of vendor. No lock-in, no fragmentation.

The post Multi-Camera Provider Support: A Complete Guide to One Platform for All Your Cameras first appeared on C2IT Labs.

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Usage-Based Billing: A Complete Guide to Pay-As-You-Go LPR

April 10, 2026

SNAP's billing is tied to usage: snaps, LPR calls, and optional vehicle recognition. Flat rates, per-site fees, per-camera fees, and per-transaction fees give you flexibility. Stripe integration handles invoicing. Daily reports show previous-day and month-to-date costs so you stay informed.

The post Usage-Based Billing: A Complete Guide to Pay-As-You-Go LPR first appeared on C2IT Labs.

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Webhook & API Automation: A Complete Guide to Hands-Free Snap Creation

April 10, 2026

Turn your security cameras into LPR report generators without manual intervention. SNAP's webhooks and API endpoints let you trigger snap creation from Unifi Protect, external systems, or custom integrations. When a vehicle is detected, SNAP captures the image, runs LPR, and creates a snap—returning a report URL for your records. Automation that scales.

The post Webhook & API Automation: A Complete Guide to Hands-Free Snap Creation first appeared on C2IT Labs.

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Daily Email Reports: A Complete Guide to LPR Performance and Cost Visibility

April 10, 2026

SNAP's automated daily email reports deliver a clear picture of your license plate recognition activity, LPR accuracy metrics, and usage costs—without lifting a finger. Role-based reports (User, Org Admin, System Admin) ensure the right people get the right insights at the right time. Stop wondering what happened yesterday; start your day with actionable data in your inbox.

The post Daily Email Reports: A Complete Guide to LPR Performance and Cost Visibility first appeared on C2IT Labs.

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